Last updated on Sep 11, 2026
RTW LLC respects your privacy. This Privacy Policy explains how RTW Lab TMS collects, uses, and protects information when you use our website and services.
We collect information you provide when creating or using an account, such as your name, email address, business details, customer records, measurements, garment order information, invoices, and support requests. We may also collect technical information such as device, browser, IP address, usage activity, and cookies or similar technologies.
We use information to provide and improve the service, operate accounts and subscriptions, process payments, provide support, communicate service updates, prevent fraud or misuse, and comply with legal obligations.
We do not sell personal information. We may share information with service providers that help us host the service, process payments, send communications, provide support, or secure our systems. We may also disclose information when required by law or to protect the rights, safety, and security of RTW LLC, our users, or others.
We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.
You may request access to, correction of, or deletion of personal information, subject to applicable law and legitimate business requirements. You may also opt out of non-essential marketing messages by following the unsubscribe instructions in those messages.
For privacy questions or requests, contact [email protected].